Data Processing Policy

1. Commitment to Data Protection
• Ysabeau is committed to ensuring that the collection and processing of user data on the website www.ysabeau.be comply with the General Data Protection Regulation (GDPR).
• Ysabeau is the data controller for information collected on this website. For any questions about this privacy policy, you may contact us at info@ysabeau.be.

2. Types of Data Collected
• While browsing, we primarily collect non-identifiable, non-personal information (e.g., usage information, activity on the site, technical data transmitted by your device to improve website functionality).
• We also collect personal information such as your IP address, query history, and data provided via the order form or newsletter sign-up.

3. Purpose of Data Collection
• Personal information entered through the contact form or newsletter sign-up form is used solely to respond to customer requests and fulfil contractual obligations.
• With explicit consent, personal data may also be used to send commercial mailings related to Ysabeau's activities (e.g., updates, new products/services, advertisements, statistical analysis).
• We do not rent, sell, or share user data with third parties unless described in this policy.
• By using the website, you consent to the collection, storage, and use of your personal information as outlined in this policy.

4. Data Retention
• Customer data is retained as long as necessary to provide our services and fulfil contractual obligations. Obsolete data is destroyed promptly.
• Newsletter data is retained until the customer unsubscribes.

5. Exclusivity of Data Policy
• This policy does not apply to companies we do not own or control.

6. Transfer of Data Outside the EEA
• If personal data is transferred outside the EU to countries with lower data protection standards, we will ensure adequate protection through legal agreements.

7. Rights of Users
• In accordance with GDPR, users have the following rights concerning their data:
o Right of access
o Right to rectification
o Right to erasure (right to be forgotten)
o Right to restriction of processing
o Right to data portability
Requests should be sent to info@ysabeau.be with details of the request.

8. Supervisory Authority
Belgian Data Protection Authority
Rue de la Presse 35, 1000 Brussels, Belgium
Phone: +32 2 274 48 00
https://www.gegevensbeschermingsautoriteit.be